Alexa – Trouble setting up

I was asked to assist a friend to get Alexa (Amazon device) setup and operational.  Alexa is a wireless device which can take commands in the form of the spoken words, interpret these and then take actions as appropriate.  So for example if you said “Alexa – please play Classic fm” Alexa should respond by playing Classic fm via the Internet using the Tune-in radio service.

The basic method for setting it up is to load a free App on your mobile phone/ipad etc, then open it.  You are then prompted to connect to Alexa which appears with its own wireless SSID.  Now enter the details for you home Wi-Fi network (which would usually be hosted on your Broadband Service provided router).  You need to enter the Network SSID and any password associated with it.

I tried this but it failed to work at my friends home.  BT is the broad-band provider and they provide a BT hub/router.

Each time an attempt to connect was made Alexa simply reported that  it had failed to connect to the Wireless Network – no clues as to why this might be the case.

Tried phoning the BT broadband service hotline and under their instruction did a factory reset of the BT hub and Alexa – still no success in connecting.  I was at the point where I was about to suggest that the device might be faulty and should be returned to the manufacturer under warranty.

I decided to take the Alexa to try the same procedure on my home location where I have the same setup.  For me it worked without any delay.  How strange this seemed!

Took it back to my friends home/network to have the same negative out-come.  After many attempts I was about to give up on the device.  But then I thought that there could be an issue with the Wireless Network configuration . I noticed that the BT Hub has two wireless networks which are based on the older standard 2.4GHz and the other being 5 GHz.  Which of these was the Alexa connecting to .  I decided to separate the two networks and give each network a unique name.  The original name for both was BTHub5-3X5Y or similar.  Both wireless networks had the same name.

I decided to call the 2.4 network BTHub5-3X5Y and the 5 GHz one BTHub5-3X5Y5 – note the extra 5.  I then forced Alexa to connect to the 5GHz network.  It worked straight away 😉

So I felt that I had solved the problem.  The device is now working reliably!!.  So where was the fault?  Not entirely sure but having the capability to chose exactly which network I am connecting to seemed to make the difference 😉


Abbie’s Rainbow

30th March 2007 – 8th September 2016

dsc_0112Abbie passed away on 8th September 2016 after a long struggle with a heart condition which caused here considerable destress on ever increasing frequency.  She will be missed greatly particularly by Linda who’s was her “Mummy” since Abbie moved to live with her in Glasgow all those years ago.

Abbie has been in our family for about 9.5 years.  She was one very affectionate dog she did like to find the best seat in the house despite being told many time “a dogs place is on the floor” (DPIOTF).

img_2959 We will all remember her very affectionate cuddles – she loved to climb onto your lap and then put here front paws around you neck and then she would wail/cry – there was no doubt that this little dog definitely had a strong connection with the humans who were close to her.  Even after a few months of not seeingher she would always pick up where she left off.

We will miss the Skype sessions we regularly had with her when she could come close to the computer screen and listen intently to what we were saying from the other end.  She definitely know us and recognised us even when presented on the computer screen.

img_5513I will fondly remember our summer walks when she come to stay in Kemnay when linda was away on summer mission or on holiday.  She hada habitual itch – she would scratch her site with her back leg even whilst walking along – so walking with three legs!!!!.  When walking in a safe area I would often let her of the lead – she would always walk well behind be sniffing in every corner.  She would fall further behind until I would hide from her site behind a tree or similar.  As soon as the realised I was not to be seen she would increase her pace and toddle along till she would find me in my hiding place.  And so it would continue until we would reach the half way point – this seemed to apply regardless the length of route we were on – she would then lead the way home!!  It was as if she instinctively knew exactly where she was at any time and know when we on the homeward track 😉  She would ofter find a stick during the walk which shewould carry all the way home – we would have a collection of such sticks accumulating at the back door!!!  I should clarify that the above pile was not Abbie’s doing 😉

There is no doubt that even tho a dog is an animal, that share many of the emotions of a human and they undoubtedly “understand” human feeling – Abbie showed this so many times. I remember times when she would see that one of here humans was upset and she would move close to offer support, consolation and comfort.  This was true and plain to see right up to and including the few minutes prior to her peaceful passing.

img_5769Abbie was a sister to Hollie and seemed at time to hold the position of  “top dog”, there was no doubt that Hollie was always happier visiting our home when Abbie was not around – Hollie seemed to know her pace and would know how her place when Abbie was around.  I think that despite this dog order they loved each others company and enjoyed having a sleep over from time to time.

Abbie was definitely one of the family and she will be missed for so many reasons – See below she is sitting on Linda’s lap.


When we were traveling to see Abbie for the last time we saw this rainbow which I am called Abbie’s Rainbow – it reminds me of all the happiness what Abbie has brought to our family and Linda in particular.


When travelling to Inverness to see Abbie for the last time we saw this rainbow – this is Abbie’s Rainbow.

img_6095I am happy to Abbie is now free from the pain and discomfort she suffered in recent months but she will be greatly missed.

R.I.P.  – Abbie.


Above is a picture of Abbie and Ethel – now both at rest!!!