I have been doing some research into the best configuration for workstations which are used to access Glow. A key component of Glow is O365 which is a continually evolving service. This is on the face of it a good thing but also has implications for the best workstation configuration to ensure that access to the cloud services work and also that the integration between cloud and Workstation is as good as possible. Of course it is possible that users may be using O365 and other Glow services using a workstation which may not support the most ideal configuration. I have seen users experience some issues with when invoking the full office applications in Office 2010 – particularly in relation the users authentication and document synchronisation.
As a general principle keeping the workstation up to date will ensure the best user experience.
The following links are useful in trying to ensure that the best possible configuration can be achieved – this in turn should lead to the best possible user experience.
If you are a home user you will have the opportunity maintain the workstation software at will – in some cases upgrades can be freely downloaded – others will be pay for!
Note that you need to be a logged in as a Glow user to view some of these links
https://glowscotland.sharepoint.com/sites/glowkey/technicalchecks/_layouts/15/start.aspx#/
https://support.office.com/en-gb/article/Office-Online-browser-support-ad1303e0-a318-47aa-b409-d3a5eb44e452?CorrelationId=935f4f21-6d15-4e34-9f9c-77e2448e71c5